Before these terms go live
The provider is [INSERT FULL LEGAL ENTITY NAME], ABN/ACN [INSERT NUMBER], of [INSERT REGISTERED ADDRESS], trading as Mantis Money (“Mantis”, “we”, “us” or “our”).
Please read these Terms with the Privacy Policy, the fee information shown in the Software and any third-party terms that apply to your wallet, network, protocol or digital asset.
Agreement to these Terms
These Terms apply when you access or use the Mantis Money website, applications, interfaces, calculators and related software tools (together, the “Software”).
By creating an account, connecting a wallet, clicking to accept these Terms or otherwise using the Software, you agree to these Terms. If you do not agree, do not use the Software.
You must be at least 18 years old and have legal capacity to enter into these Terms. If you use the Software for an organisation, you confirm that you have authority to bind that organisation.
Software tools only — no financial advice
Mantis builds self-serve software for your wallet, your strategies and your decisions. You drive every choice and approve every transaction through your own wallet.
Mantis does not provide personal or general financial product advice, financial recommendations or opinions intended to influence a financial decision. The Software does not assess your objectives, financial situation or needs, decide whether an action is suitable for you, or make decisions on your behalf.
Information in the Software, on this website, in documentation or from support is limited to factual and technical information about the Software and compatible third-party systems. Calculations, simulations, comparisons and other outputs are estimates based on the inputs, third-party data and assumptions shown. They may be incomplete, delayed or inaccurate. They are not predictions, recommendations or promises of a particular result.
The appearance, order or availability of a protocol, pool, token, network or tokenised asset shows software compatibility or the result of a user-selected filter. It is not an endorsement or a statement about quality, safety or suitability.
- Your choicesYou choose the wallet, network, protocol, pool, token, settings, amount and timing.
- Your approvalYou review transaction data and decide whether to approve it in your wallet.
- Your custodyMantis does not receive your private keys or recovery phrase and does not hold your digital assets.
- Your professional adviceObtain independent financial, legal or tax advice from an appropriately qualified professional when needed.
What Mantis provides
The Software can help you view technical and onchain information, run calculations, compare user-selected settings, track compatible positions and prepare transaction data for you to review.
You decide whether to connect a wallet, which tools to use, which networks and protocols to interact with, and whether to submit a transaction. A transaction does not proceed unless you authorise it through your wallet.
Mantis provides an interface to compatible third-party systems. Mantis is not a bank, broker, custodian or agent for you, and the Software is not an investment product. Mantis does not promise any financial result or protection from loss.
Your wallet and security
You control your wallet, credentials, recovery phrase and private keys. You are responsible for keeping them secure, using a compatible wallet, checking transaction details and permissions, and confirming the network and destination before signing.
Mantis cannot recover your private key or recovery phrase and cannot reverse a blockchain transaction. You should contact us promptly if you believe your Mantis account or access credentials have been compromised.
You remain responsible for the decisions you make using the Software, including your choice of protocols, networks, assets, transaction settings and timing.
Third-party systems and data
The Software may connect to or display information from wallets, blockchains, protocols, smart contracts, bridges, oracles, issuers, data providers and other third-party services. Those systems are operated under their own terms and may charge their own fees.
Mantis does not control third-party code, governance, data, transaction processing, asset availability or continued operation. A compatible integration can be changed or removed where reasonably necessary for security, technical, legal or third-party reasons. Where practical, we will give advance notice of a material change.
Third-party assets, including tokenised assets, are created or made available by third parties. Displaying them is a capability of the Software and is not an offer by Mantis.
Nothing in this section limits any responsibility Mantis has under law for its own conduct or for a failure of the Software.
Software fees, third-party costs and tax
Mantis earns revenue only from usage-based software fees. Any Mantis fee that applies to an action will be shown before you decide whether to approve that action. The fee is payment for use of the Software and does not depend on the financial result of your activity.
Network gas, protocol, wallet, bridge, issuer or other third-party charges may also apply. These charges are separate from Mantis software fees, are controlled by third parties and may change without notice from Mantis.
Unless expressly stated otherwise, displayed prices include GST where required. You are responsible for understanding and meeting tax obligations associated with your own activity. Mantis remains responsible for taxes imposed on Mantis.
A fee described as non-refundable remains refundable where the Australian Consumer Law or another applicable law requires a refund or other remedy.
Acceptable use
You must use the Software lawfully and in accordance with these Terms. You must not:
- use the Software for fraud, unlawful conduct or to violate another person’s rights;
- introduce malware, overload the Software, interfere with its operation or attempt to bypass access controls;
- misrepresent your identity or authority, or use another person’s account or wallet without permission;
- probe or test security without written authorisation; or
- copy, resell or commercially exploit the Software except as these Terms or applicable law permit.
Technology and digital-asset risks
Blockchain and DeFi activity can involve significant risk. Depending on what you choose to do, you may lose some or all of the digital assets involved. Risks can include:
- irreversible, failed or incorrectly addressed transactions;
- smart-contract defects, exploits, upgrade risk or governance changes;
- network congestion, forks, outages and changing transaction costs;
- bridge, oracle, wallet, issuer and other third-party failures;
- inaccurate, delayed, manipulated or unavailable data;
- loss of access to a wallet, credentials or recovery phrase;
- rapid changes in asset value, liquidity or protocol rules; and
- changes in law, access conditions or tax treatment.
This risk information is general and factual. It does not replace your own assessment or advice from an appropriately qualified professional.
Availability and Software changes
We use reasonable care in providing the Software, but planned maintenance, security incidents, network conditions and third-party failures may interrupt access or affect functionality.
We may update, add or remove functionality where reasonably necessary to maintain security, comply with law, respond to third-party changes, fix errors or improve the Software. Where a change materially reduces core functionality, we will give reasonable advance notice when practical.
We do not guarantee that every third-party network or protocol will remain available, compatible or free from defects.
Privacy and data
We handle personal information in accordance with our [INSERT PRIVACY POLICY LINK] and applicable Australian privacy law, including the Australian Privacy Principles where they apply.
Public wallet addresses and blockchain activity may be linked to an individual and may therefore be personal information in some circumstances. Public blockchain records are visible to others and generally cannot be altered or deleted by Mantis.
You retain ownership of information you submit. You give Mantis the limited rights reasonably needed to process that information and to operate, secure and improve the Software in accordance with these Terms and the Privacy Policy.
Intellectual property
Mantis and its licensors own the Software, interface, branding and related intellectual property.
For as long as these Terms apply and you comply with them, Mantis grants you a limited, non-exclusive and non-transferable licence to use the Software for your personal or internal business purposes.
You must not copy, sell, sublicense, reverse engineer or commercially exploit the Software except where applicable law permits it or Mantis gives written permission.
Australian Consumer Law
The Software comes with guarantees, rights and remedies that may apply under the Australian Consumer Law. Nothing in these Terms excludes, restricts or modifies those rights or any other right that cannot lawfully be excluded.
Where Mantis breaches a guarantee that cannot be excluded, your remedies are those provided by law. Any exclusion or limitation in these Terms applies only to the maximum extent permitted by law.
Responsibility for loss
Subject to the Australian Consumer Law and to the extent permitted by law, Mantis is not responsible for loss caused solely by:
- a transaction you approved after being shown the relevant transaction data;
- loss or disclosure of a private key or recovery phrase outside Mantis’s control;
- changes in the value or liquidity of a digital asset; or
- the independent operation or failure of a third-party network, protocol, smart contract or asset provider.
This does not exclude responsibility where Mantis caused or contributed to the loss, failed to provide the Software with care and skill required by law, made a misleading representation, engaged in fraud or wilful misconduct, or is otherwise responsible under applicable law.
You are responsible for loss Mantis reasonably incurs because of your deliberate unlawful use of the Software, fraud, or material infringement of another person’s rights. You are not responsible to the extent Mantis caused or contributed to the loss, or for an accidental mistake or matter outside your reasonable control.
Suspension and ending access
You may stop using the Software at any time.
We may temporarily restrict or suspend access where reasonably necessary to address a credible security threat, prevent unlawful or materially abusive use, comply with law or a binding direction, or carry out necessary maintenance. We will act proportionately, give notice where practical and restore access when the reason for the restriction has been resolved.
We may end access for a material breach if you do not fix the breach within a reasonable period after notice. We may act immediately for serious unlawful conduct, fraud or conduct that creates an immediate security risk.
Suspension or termination of Mantis access does not give Mantis control over digital assets in your external wallet. Clauses that by their nature should continue after access ends will continue, including clauses concerning consumer rights, intellectual property, responsibility for loss and disputes.
Changes to these Terms or fees
We may change these Terms or our fees where reasonably necessary to reflect changes to the Software or our business, address legal, security or technical requirements, improve clarity or correct an error.
For a material change that may adversely affect you, we will normally provide at least 30 days’ advance notice. If you do not accept the change, you may stop using the Software before it takes effect. An urgent legal or security change may take effect sooner, but we will explain it and notify you as soon as reasonably practical.
Fee changes apply only to future actions and will be shown before a new paid action is approved. We will not retrospectively increase a fee for an action you have already approved.
Complaints and disputes
If you have a complaint, email hello@mantis.money with enough information for us to investigate. We will acknowledge your complaint and aim to provide a substantive response within 10 business days.
If the issue is not resolved, either party may propose good-faith discussion or mediation with a mutually agreed Australian mediator before starting court proceedings.
This process does not prevent either party from seeking urgent relief. It does not restrict your right to contact a regulator, consumer-protection body, tribunal or court, and it does not suspend a statutory time limit unless the law permits and the parties agree.
Governing law and general terms
These Terms are governed by the laws of [INSERT STATE OR TERRITORY], Australia. The parties submit to the non-exclusive jurisdiction of its courts. This does not take away any mandatory protection or right available to a consumer under the law that applies in their place of residence.
If part of these Terms is invalid or unenforceable, it will be read down where possible and the rest will continue. A delay in enforcing a right is not a waiver of that right.
We may transfer these Terms as part of a genuine sale, merger or restructure if the transfer does not materially reduce your rights. We will give reasonable notice if the transfer materially affects you. You may transfer your rights with our consent, which will not be unreasonably withheld.
These Terms, the Privacy Policy and fee information shown before a paid action form the agreement between you and Mantis about the Software. They do not replace any non-excludable rights under law.
Contact
Questions or complaints about these Terms can be sent to:
Mantis Money
[INSERT FULL LEGAL ENTITY NAME]
ABN/ACN [INSERT NUMBER]
[INSERT POSTAL ADDRESS]
hello@mantis.money